Support

If you have a problem or need to report a bug please email : support@dsprobotics.com

There are 3 sections to this support area:

DOWNLOADS: access to product manuals, support files and drivers

HELP & INFORMATION: tutorials and example files for learning or finding pre-made modules for your projects

USER FORUMS: meet with other users and exchange ideas, you can also get help and assistance here

NEW REGISTRATIONS - please contact us if you wish to register on the forum

FS 2.0.1 crashes on startup

For general discussion related FlowStone

FS 2.0.1 crashes on startup

Postby bmrps » Mon Oct 15, 2012 8:38 am

Hi!

This morning i wanted to start FS and it keeps to crash right after starting... tried reinstalling, system backup, cleaning registry... nothing worked... anyone got an idea???

Thanks
Ben
bmrps
 
Posts: 3
Joined: Mon May 21, 2012 3:53 pm

Re: FS 2.0.1 crashes on startup

Postby trogluddite » Mon Oct 15, 2012 7:48 pm

Might be worth checking your 'Document and Settings' folders. AFAIK that doesn't get cleared by a re-install, but there'll be a folder in there that holds custom toolbox modules and 'Recovery' files.
Maybe the toolbox is trying to load something that it doesn't like the taste of, or there is a corrupted Recovery file that FS is trying to access; so temporarily re-naming the folder might get things working. If so, you can start copying stuff back to try and find the culprit.
If not, that's also where you'll find a crash dump that you can e-mail to DSPRobotics to help them get to the bottom of it.

Good luck!
All schematics/modules I post are free for all to use - but a credit is always polite!
Don't stagnate, mutate to create!
User avatar
trogluddite
 
Posts: 1730
Joined: Fri Oct 22, 2010 12:46 am
Location: Yorkshire, UK

Re: FS 2.0.1 crashes on startup

Postby support » Mon Oct 15, 2012 9:13 pm

Is it crashing or does it just fail to start?

If you can see FlowStone.exe in Task Manager but don't see the application window then try this:

  1. First make sure you kill any instances of FlowStone you see in the task manager
  2. Click the Windows Start button, type RegEdit in the search box and press return (click Yes on the security dialog)
  3. Navigate to HKEY_CURRENT_USER\Software\DSPRobotics
  4. Expand this node to reveal the FlowStone node underneath
  5. Right-click on FlowStone and select Delete. You will be asked to confirm this.
  6. Now close RegEdit and run FlowStone again

Note that this will reset your FlowStone preferences back to defaults.
User avatar
support
 
Posts: 151
Joined: Fri Sep 07, 2012 2:10 pm


Return to General

Who is online

Users browsing this forum: No registered users and 61 guests

cron